pharmacy communication

Emotion and Motivation in Healthcare

by
Pharmacist listening respectfully to an adult patient, with visual cues representing expressed feelings, bodily activation, a personal goal and supportive choices.

Understand how feelings, personal goals and practical barriers influence healthcare behavior. These BP103T notes explain emotion theories, motivation, Maslow’s needs and respectful pharmacy communication.

Sensation, Perception, Attention, Learning and Memory in Healthcare

by
Pharmacist explains information to a patient, with symbols for sensory access, attention, practice and remembering.

Understand how patients notice, interpret, learn and remember healthcare information. These BP103T notes explain attention, learning theories, memory and reinforcement through clear pharmacy examples.